Best practice

When you write knowledgebase-articles using the visual editor the first time, a short summary of about 240 characters are created automatically. You may want to edit this manually from time to time for best visual look.
Our knowledgebase is generating search engine friendly URLs for you.So if you write an article called How to install, the URL to the article will become how-to-install.This makes it easier for Google and other search engines to find you...
You can attach icons from Font Awesome to every category or article in the knowledgebase or the manual. This is usually done from a dropdown on Page 2 in the editor. The are several houndred of icons for you to choose between.
You can choose what KB Article that should appear on the frontpage as Featured. They look like shown in the image below. This gives extra attention on a subject that is important to you.